A telehealth psychologist sees you online, from home or wherever you feel safe. CHSA is an Adelaide practice offering telehealth across South Australia and interstate, privately, with a Medicare rebate or through the NDIS.
What’s hard right now?Booking opens our online form. The first call with our team is free, and we usually reply within 1–2 business days.
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Telehealth means your session happens by video instead of in a room. It can suit people who live a long way from a clinic, have little spare time, or feel more at ease at home. It isn’t right for everyone or every situation, and our team will talk through what suits you on the free first call. Phone sessions can be arranged, but usually only by exception, because video gives a better experience: you can pick up subtle cues that are easy to miss by phone.
You might say: I live a long way from a clinic
Long drives and missed work add up. We see clients by telehealth in regional South Australia and interstate as well as in Adelaide, so where you live doesn’t decide whether you can see one of our psychologists. Three of our psychologists offer telehealth; they’re below.
You might say: I can’t fit travel into my week
Without travel time, an appointment can fit into a lunch break, between school drop-off and work, or at home. Telehealth sessions are during our clinic hours, Monday to Friday, 9am to 5pm, at a time you agree with your psychologist. Times outside those hours are only possible as an exception, so ask on the free first call.
You might say: Will online therapy work for me?
It’s a fair question. Some people prefer to be in the room, and some situations call for in-person care. You can see us at our Salisbury or Seacliff clinic instead, and you can switch between clinic and telehealth. Medicare’s telehealth services are available where it is safe and clinically appropriate, and your psychologist will talk that through with you.1
You might say: I’m not sure I’ll have privacy at home
Privacy matters in therapy. You can choose a place where you feel safe, and you can ask us about options if home isn’t private. Google says all data in Meet is encrypted in transit by default between your device and Google, and that only people on the calendar invite can enter without asking to join.4 Medicare also requires a psychologist’s video solution to satisfy privacy laws.3 Our telehealth sessions meet Australian privacy requirements for telehealth.
You might say: I’m autistic or have ADHD and video feels hard
For some neurodivergent people, a familiar room, no commute and less sensory load make sessions easier. For others, video is tiring. Our psychologists work in a neuro-affirming way, and you can ask for adjustments such as telehealth, advance notice of what will happen, written summaries and your choice of contact method.
You might say: Can I still use my Medicare rebate?
Yes, with a GP referral and a Mental Health Treatment Plan. Medicare lists a video item for individual sessions of 50 minutes or more with an eligible psychologist, with a rebate of $101.55.2 Medicare also has phone-only items, but video is the preferred approach and phone is for when video isn’t available.3 At CHSA, phone sessions can be arranged but are usually by exception. The fees and steps are below.
Book online, refer, or call 08 8166 4700. We usually reply within 1–2 business days. Tell us you’d like telehealth.
Our triage team talks through what’s going on and what you’re hoping for. This call is free. It’s also the time to ask about telehealth.
We match you with a psychologist who suits your needs and funding, and book your first appointment. Your first session can be by telehealth. The video link is emailed to your preferred contact email before the session, so you can open it ahead of time.
Open the link at your appointment time and join from a computer browser or your phone. Our sessions run on Google Meet, which needs no software on a computer.5 We email you a link for the session, and your appointment confirmations and reminders carry the link too. Choose somewhere private with a reliable internet connection. Your psychologist gets to know you and what you’d like to work on. You choose what to share and how fast to go. This appointment is charged.
| Service | Fee (per hour) |
|---|---|
| Psychology session (private) | $252.99 |
| Psychology session (Medicare, with a GP referral) | $252.99 fee, $101.55 rebate, you pay $151.44 |
| Psychology session (NDIS) | $252.99 |
Fees as listed on our fees and funding page. These are our psychology session fees, and the telehealth hourly fee is the same as the in-clinic fee. We don’t bulk bill. Our psychologists are general psychologists, so the Medicare rebate for a video session of 50 minutes or more is $101.55 (item 91170, from 1 July 2026), which leaves a gap of $151.44.2 The rebate changes each 1 July. With Medicare, you pay the full fee at your session, then claim the rebate back from Medicare.
No referral needed. Book directly and pay per session. With private health insurance, you pay in full at your session and claim back from your insurer; most funds let you claim through their app, depending on your cover. We don’t process claims on the day.
Ask your GP for a Mental Health Treatment Plan and a referral to us. Under Better Access you can claim a rebate for up to 10 individual sessions each calendar year: the first course is up to 6 sessions, then your GP reviews your plan and refers you for the rest.1 You pay the gap between our fee and the rebate. You pay the full fee at your session, then claim the rebate back from Medicare.
Psychology (therapy) funding in your plan, then an online referral. We accept plan-managed, self-managed and NDIA-managed plans. We don’t ask for a diagnosis or a GP letter: share what you’re comfortable with, because it helps us plan with you.
Daniela Brkic, Alexandra Villegas and Cecilia Ng offer telehealth. Daniela does ongoing therapy by telehealth as well as assessments. Each psychologist’s availability is shown on their team card and profile, so check before you enquire.
Daniela BrkicPsychologistAges 3 to 60, depending on the service. Taking new clientsView profile .png?width=72&height=72&name=Brand%20Icons%20(58).png)
Alexandra VillegasPsychologistChildren from age 4, teens and adults; English or SpanishWaitlist for new clientsView profile 
Cecilia NgPsychologistTherapy 5–12 · assessments up to 17 (not FASD)Not accepting new clientsView profile Every psychologist on our team is registered with AHPRA, the national regulator, and you can check anyone’s registration on the public AHPRA register.
By telehealth South Australia and interstate
Yes. Our psychology therapy is available by telehealth to clients in South Australia, including regional areas, and interstate. Medicare telehealth services for individual sessions are now permanent, wherever you live, where it is safe and clinically appropriate.1
Telepsychology is seeing a psychologist online instead of in a clinic. At CHSA, you meet your psychologist by video and take part from home or somewhere else you feel safe. Phone sessions can be arranged, but usually only by exception, because video gives a better experience: you can pick up subtle cues that are easy to miss by phone.
With a GP referral and a Mental Health Treatment Plan, Medicare pays a rebate towards up to 10 individual sessions each calendar year, and there is a Medicare item for individual sessions by video of 50 minutes or more (item 91170, rebate $101.55). The fees and rebate are in the fees table on this page.2
Not for private sessions: you can book directly. To claim a Medicare rebate you need a GP referral and a Mental Health Treatment Plan. NDIS participants need psychology funding in their plan and an online referral.
Yes. Your first session can be by telehealth. The video link is emailed to your preferred contact email, so you can open it before the session. You can also choose our Salisbury or Seacliff clinic, and you can switch between the two.
Your video link is emailed to your preferred contact email before the session. Open it at your appointment time on a computer browser or your phone, from somewhere private. Our sessions run on Google Meet, which can be opened in a browser with no software to install on a computer.5 We email you a link for the session, and our booking system creates the link when your appointment is booked and includes it in confirmations and reminders.6
Yes. You can switch between seeing us at our Salisbury or Seacliff clinic and telehealth. Session times are during clinic hours, Monday to Friday, 9am to 5pm, by agreement with your psychologist.
Privacy matters in therapy. Our sessions run on Google Meet. Google says all data in Meet is encrypted in transit by default between your device and Google, and that only people on the calendar invite can enter without asking to join.4 Medicare requires a psychologist’s video solution to satisfy privacy laws,3 and AHPRA’s shared code of conduct, which the Psychology Board’s own code was written to align with, says patients can expect their information to be held in confidence, including electronic information.7 Our telehealth sessions meet Australian privacy requirements for telehealth. Our privacy policy is linked in the footer of this page.
Book online or call us. The first call is free.
We usually reply within 1–2 business days, Monday to Friday, 9am to 5pm.
Ask anything before you book. The first call is free.
